Privacy Policy

Last Updated: February 1, 2025

SOUR BELTS operates this online store and related website, including all associated information, content, features, tools, products, and services, in order to provide customers with a personalized and secure shopping experience (collectively referred to as the “Services”).

The Services are powered by Shopify, which enables us to provide our products and services, process orders, and maintain the functionality of our online store.

This Privacy Policy explains in detail how we collect, use, store, process, share, and protect personal data when you:

• visit our website,
• use our Services,
• place an order,
• make a purchase,
• participate in contests or promotional campaigns,
• communicate with us,
• or otherwise interact with us.

In the event of any conflict between this Privacy Policy and any other terms, conditions, or policies, this Privacy Policy shall prevail with regard to the processing of personal data.

Please read this Privacy Policy carefully and in full. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your personal data as described herein, to the extent permitted or required under applicable law.

---

What Personal Data Do We Collect and Process?

When we refer to “personal data” in this Privacy Policy, we mean any information that identifies, relates to, describes, or can reasonably be associated with an identifiable individual.

Personal data does not include information that has been anonymized or irreversibly de-identified in such a way that you can no longer be identified.

Depending on how you interact with our Services, where you reside, and as permitted or required by applicable laws, we may collect, store, or process the following categories of personal data:

Contact Information

This may include:

• full name,
• billing address,
• shipping address,
• postal address,
• telephone number,
• email address.

Payment and Financial Information

This may include:

• credit card details,
• debit card details,
• payment information,
• banking information,
• payment confirmations,
• transaction details,
• selected payment methods,
• and other payment-related information required for transaction processing.

Account Information

This may include:

• username,
• password,
• security questions,
• account preferences,
• account settings,
• configuration details.

Transaction Information

This may include information regarding:

• viewed products,
• shopping cart contents,
• wish lists,
• purchases,
• returns,
• exchanges,
• canceled orders,
• previous transactions and order history.

Contest and Promotional Information

If you participate in contests, giveaways, or promotional campaigns, we may process information such as:

• order numbers,
• participation details,
• contact information,
• eligibility verification,
• prize fulfillment information.

Communications With Us

This includes information you provide when communicating with us, including:

• customer support requests,
• inquiries,
• emails,
• contact form submissions,
• reviews,
• and other communications.

Device and Technical Information

This may include:

• IP address,
• browser type,
• device settings,
• network connection information,
• operating system,
• device identifiers,
• cookie-related information,
• other technical identifiers.

Usage Information

This may include information regarding:

• how you use our Services,
• when you access our website,
• pages visited,
• content viewed,
• interactions with website features,
• general browsing and usage behavior.

---

Sources of Personal Data

We may collect personal data from various sources, including the following:

Directly From You

We collect personal data directly from you when you:

• create an account,
• place an order,
• use our Services,
• participate in contests or promotions,
• contact us,
• complete forms,
• or otherwise provide information to us.

Automatically Through Our Services

Certain information is automatically collected when you use our website or Services through technologies such as:

• cookies,
• analytics tools,
• tracking technologies,
• server logs,
• similar technologies.

From Service Providers

We work with third-party service providers who may collect or process personal data on our behalf to the extent necessary for providing their services.

From Partners and Third Parties

We may also obtain personal data from business partners, marketing partners, payment providers, analytics providers, or other third parties where permitted by applicable law.